Subscription Entitlement Ideas

Welcome to the Bentley Subscription Services user feedback site. We value your feedback, and our team regularly reviews your ideas and considers them for future improvements to our products and services.

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When you add, vote or comment on an idea you will also be subscribed to that idea and receive status updates. Please note we may merge or rename ideas for better clarity for the community. Thank you for your support and feedback.

Licenses Purchased But not Reflecting

I purchased multiple openground licenses on the 16/01/2026, renewing exsting licences. As of today (21/01/2026) the licenses are still not reflecting. I have sent numerous emails looking for assistance since the 16th, but am still awaiting resolution. This is very frustrating for a going concern, as we have teams without software waiting to work. Seems to be very little regard from Bentley of the affect this has on our income and programme on projects. I just want someone to resolve, I am losing hope.

  • Ryan Freese
  • Jan 21 2026