Subscription Entitlement Ideas
Welcome to the Bentley Subscription Services user feedback site. We value your feedback, and our team regularly reviews your ideas and considers them for future improvements to our products and services.
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Welcome to the Bentley Subscription Services user feedback site. We value your feedback, and our team regularly reviews your ideas and considers them for future improvements to our products and services.
You have 3 options for providing feedback:
VOTE for an existing idea. The popularity of an idea helps us understand its importance to the community.
COMMENT on an existing idea. We want to hear your unique point of view.
ADD a new idea. You can always submit a new idea if no existing one describes your suggestion.
When you add, vote or comment on an idea you will also be subscribed to that idea and receive status updates. Please note we may merge or rename ideas for better clarity for the community. Thank you for your support and feedback.
Thank you for your feedback, Daniel. I disagree. Most other software companies do not do it this way.
It is common for IT administrators to constantly monitor licensing/software requests so that end users are not allowed to "accidentally" incur overage charges.
One simple fix to both of issues, could be a feature which only turns on this feature for companies/administrators who want to have this be an option.
Some companies prefer to stop people from using unauthorized software (especially if it can cost thousands of dollars) if the tradeoff is stopping someone from using the software for some period of time.
Users do not often "see" the overage pop-up as they may just automatically click it, like many people do for the cookies pop-up on websites. The overage pop-up should also come up every time a fee will be incurred, not just once per user.
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Hi. Thanks for the feedback, but I don't think we can do this as a real-time workflow. It's not a viable workflow for a user to request access and an admin have to constantly monitor for these requests before end users can be allowed to do their job.
You can, however, set up entitlement group to allow only certain users access to a product and have a request process for a user to be added to that entitlement group.
With respect to the Real-time usage report in CC, I'm not sure sure that will help Admins all that much. Admins don't always have CC installed and, anyway, they already have access to the report through Subscription Analytics.
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