Welcome to the Bentley Subscription Services user feedback site. We value your feedback, and our team regularly reviews your ideas and considers them for future improvements to our products and services.
You have 3 options for providing feedback:
VOTE for an existing idea. The popularity of an idea helps us understand its importance to the community.
COMMENT on an existing idea. We want to hear your unique point of view.
ADD a new idea. You can always submit a new idea if no existing one describes your suggestion.
When you add, vote or comment on an idea you will also be subscribed to that idea and receive status updates. Please note we may merge or rename ideas for better clarity for the community. Thank you for your support and feedback.
The licensing process is way too complcated, with tons of docuemnts, pdf, word docs, websites with several subpages to assign first domains then users to the domain and then a procduct , this is really annyoing!!!
Hi. Thanks for this feedback. I can see that you have a Practitioner license that has been assigned to you. Is this working for you now? Can you tell me what the hurdle was in getting it running?
Attachments Open full size
I am retired, used intergraph workstations from 1986 until it became PC based. I then used Microstation, Inroads and Inbridge, I retired in 2014. I decided I wanted to use this to do drawings for my house and other projects for friends, so I downloaded the free trial on March 6, felt good about how it was working and bought the subscription on March 17, been working since 4:00 this morning and still cannot get microstation to open. I need microstation not so much all of this other stuff, I do understand why you need the security, all I want is to be able to use it at my house, or take my laptop to where I need to measure and input existing conditions. All I really wanted was to pay to continue using my free trial.
Attachments Open full size
I cannot believe how complicated Bentley is. They charge a ridiculous amount of money, want it in advance, I am trying to renew a subscription and it is so fucking complicated I will probably be retired before I can do it. Complete bullshit.
Attachments Open full size
Why doesn't the "license display" display checked out licenses.
Attachments Open full size
not able to renew licenses ..very complicated and frustrating
Attachments Open full size
Agreed, im 48 hours in and still faffing about in the worlds most overly complicated control panel.
beyond frustrating isnt it.
Attachments Open full size
Thanks for your feedback. What you're describing in the claiming of a domain and users was put in place for the security of your data and your licenses. We can look at streamlining the process for Practitioner licenses, though.
Attachments Open full size