Subscription Entitlement Ideas

Welcome to the Bentley Subscription Services user feedback site. We value your feedback, and our team regularly reviews your ideas and considers them for future improvements to our products and services.

You have 3 options for providing feedback:

  1. VOTE for an existing idea. The popularity of an idea helps us understand its importance to the community.

  2. COMMENT on an existing idea. We want to hear your unique point of view.

  3. ADD a new idea. You can always submit a new idea if no existing one describes your suggestion.

When you add, vote or comment on an idea you will also be subscribed to that idea and receive status updates. Please note we may merge or rename ideas for better clarity for the community. Thank you for your support and feedback.

Simple STAAD installation or a ROCKET SCIENCE PROJECT??

My customer # is <<Bentley edit>>.

Order # <<Bentley edit>>

Organization Details: <<Bentley edit>>

I received the licensing information yesterday, 5/25 and after installation, I was only able to access the trial version which was installed prior.

I have been on the phone for about 4 hours yesterday, 5/25, with Bentley support and they are unable to resolve this issue.

I purchased the license on5/22, Sunday night and so far have only the trial version running.


Your support team has been doing trial and error and seem clueless about fixing this issue. All they have to say to me is that the development team looking at it. Seems like they are doing a rocket science project!

I am working on a project for which I need access to the full license immediately.

Please help.

  • Chander Shahdadpuri
  • May 26 2022