Subscription Entitlement Ideas

Welcome to the Bentley Subscription Services user feedback site. We value your feedback, and our team regularly reviews your ideas and considers them for future improvements to our products and services.

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Subscription License missing after deleting user

I deleted a user who was having subscription license. After that license should have been available to assign to new user unfortunately no license is available.

  • Pradeep Choudhary
  • Nov 23 2022
  • Already exists
  • Admin
    Daniel Bishop commented
    20 Apr, 2023 04:34pm

    Hi. From what I can see, your account doesn't have a subscription that would give you access to pooled licenses. Without a subscription, your licenses are node-locked.

    You may just need to manage your node-locked license in our Entitlement Management portal. More information about that is located here: Machine Registration for non-SELECT accounts