Subscription Entitlement Ideas
Welcome to the Bentley Subscription Services user feedback site. We value your feedback, and our team regularly reviews your ideas and considers them for future improvements to our products and services.
You have 3 options for providing feedback:
VOTE for an existing idea. The popularity of an idea helps us understand its importance to the community.
COMMENT on an existing idea. We want to hear your unique point of view.
ADD a new idea. You can always submit a new idea if no existing one describes your suggestion.
When you add, vote or comment on an idea you will also be subscribed to that idea and receive status updates. Please note we may merge or rename ideas for better clarity for the community. Thank you for your support and feedback.
Welcome to the Bentley Subscription Services user feedback site. We value your feedback, and our team regularly reviews your ideas and considers them for future improvements to our products and services.
You have 3 options for providing feedback:
VOTE for an existing idea. The popularity of an idea helps us understand its importance to the community.
COMMENT on an existing idea. We want to hear your unique point of view.
ADD a new idea. You can always submit a new idea if no existing one describes your suggestion.
When you add, vote or comment on an idea you will also be subscribed to that idea and receive status updates. Please note we may merge or rename ideas for better clarity for the community. Thank you for your support and feedback.
It would appear that the exceeding LIcenses is a mechanisim set up by Bentley to trick a user into overuse.
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We already did this. We have done everything we can, but it doesn't stop. The colouring of the buttons plays on psychology to make sure users sometimes accidentally press the green one and incur a £800 charge.
My junior staff cannot order so much as a post-it note without prior approval from management, yet can instigate a software charge equal to one quarter's usage for just a few minutes of accidental overuse and management does not get informed until AFTER its already too late.
Other software providers can deal with this effectively. I don't see why Bentley should be any different. Please allow us to implement a hard block so that NO overuses can be triggered. An alert is not good enough.
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Excellent suggestion.
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Hi. Thanks for the feedback. We'll take this request into consideration.
But, in the meantime, I would suggest taking advantage of the custom text you can provide on the threshold alert dialog to ensure your users know what's expected of them when they're presented with this decision.
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