Subscription Entitlement Ideas

Well unfortunately, Bentley still has not listened to any of the comments on this post. When I started doing design in 2018, Promis.e V8i and term licensing was still current and CONNECT was going to be released soon thereafter. Having learned on V8i with all its shortcuts, we were slow to upgrade to CONNECT 10.13 until a year or so ago and we have 4 designers who use the software. One of them started about a year ago on a retired designer's laptop that had V8i and we didn't discover that "term" usage (checks a license out for a week unless manually checked back in online) along with our other CONNECT designers working somehow created an overage on license usage for only ONE HOUR. We didn't know until the next month when Bentley sent us an invoice for about $4,000 dollars (DOUBLE the amount of an annual license renewal!). We have now setup up email alerts but apparently you only have 10 minutes to remedy? This is downright criminal. Can't wait for our budget to let us switch over to a better software.

From our recent experience with RAM Connection, Bentley’s open product system feels unfair — it allowed us to unintentionally access an unlicensed product, then charged a significant fee without any clear warning.

lamentable

tout est fait pour spoiler les petites entreprises

et en plus de cela vous etes planque en irlande ( pour la partie europe ) afin d'eviter de payer des impots

bandes de voleurs

I would point out that it is actually illegal to invoice a government agency without a prior purchase order and encumbering funds to issue said purchase order. How they have never been called to task on this procedure is a mystery.

Sadly, Bentley introduced a solution a long time ago to block the launch of the programme if all licences are taken. Maintaining discipline with employees is difficult because, even if an alert is set, fatigue or routine can cause an employee to accept a message without reading it. We have just received a large invoice, which has caused an uproar in the company despite the cancellation of Bentley products.

Please let us disable Term licensing!

Oh,

I just joined Bently community because of Synchro.

Actually had this faced in Autodesk, sad to see the same case here as well.

How an over usage can be a policy followed by user. It must be a prevention happening from Bentley. Even Office 365 do with a 100$ license, and Giant like Bentley & Autodesk don't do at multi thousand dollar license?

It is a trap to fall in created by these giants.

Please allow a way to not exceed owned license usage.

We go through the process every few months of contacting accounts, disputing the charge, it's a waste of time for all involved. It's fairly clear that the only reason why this hasn't been implemented in the 5 years since this was first raised is that it makes more money than to implement the hard limit.

This feature seems like a money grab. We plan to contest fees if issued to us.

I wish there was a way to lock down maximum usage. Only an administrator can allow usage beyond the purchased licenses and only to specific people.

It is very important that the administrator has the control to manage the number of licenses available per application. Even if the user sees a warning it won't be enough to be sure we aren't exceeding the number of licenses owned.

It is necessary that Bentley adds the option for the administrator to limit the number of licenses used. If that option is no available, bentley should assume the cost of the extra licenses used not the customer.

I do agree, Wish there was a way of just locking the max usage. anything above the warning gets a lock

Adding one more company to the growing list, needing a way for an admin to have more control over the users license usage and have the ability to disallow users to exceed licenses.

It seems to me that if your system has no problem with providing a warning immediately that a term license will be used, that with a limit set just like the warning limit, it could be configured to stop. I have educated my staff on managing this and they still just blow past the warning and don't care if we are using term licensing. They just have deadlines to meet. This results in overages beyond our budget. We manage license usages with a 3rd party application that has its own set of challenges and sometimes fails that leads to unplanned overages.

No other software company that we deal with has this way of doing business. Our company spends a great deal of money on Bentley licensing, I think Bentley can afford this kind of development. It seems like Bentley doesn't want to do something like this because it's a cash engine. So, let's all speak up!

I am recommending to my customers that they discontinue use of Bentley products.

After the user presses the agree button, the money is paid to Bentley. The administrator has no means to refuse or disagree with this behavior. The administrator is a joke.

It's really sad to see this topic is from 2020. This is the first software we've ever used in our big company (3200 people) which has this strange policy & behavior. It's won't be hard to implement a lock. I agree with comments saying it will traduce in user's discomfort and finally their move to other industry options. Also, why would one pay for a "select" program if the license isn't really "floating" and it might mean a huge bill for undesired use?

End users without decision-making authority are not allowed to order additional licenses, so Bentley should immediately add a setting (option) that allows administrators to lock this ability.

What gets me is Bentley cannot see what is happening. Their crooked scheme to rob their customers with overage fees have persuaded them to avoid Bentley products. As an IT administrator I am doing everything in my power to persuade the firm to look elsewhere for software solutions. This is why Autodesk and CSI are doing so well when Bentley is falling behind. If the admin cannot convince the firm to steer clear of Bentley software, they would sabotage the use of the software to move the engineers to other products. Year after year, budget meeting after budget meeting, our dependency on Bentley products is dwindling. Very soon it will be zero and we can finally kill the account. IT administrators of the world, unite! Do the same and send a message.